About BetStorm

Welcome to BetStorm Casino — a dynamic online casino and sportsbook built for players who demand more from their gaming experience. At BetStorm, we combine a vast selection of casino games with comprehensive sports betting under one roof, giving you everything you need in a single, secure, and fully licensed platform. Whether you're here for the slots, live dealer tables, or to place a wager on your favourite sport, we've created a destination that puts excitement, fairness, and player safety at the centre of everything we do.

Who We Are

We are operated by ProgressPlay Limited, a company registered in Malta (company number C58305), with our registered office at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. Payment processing services are facilitated through Babaloo Limited, located at 5 Secretary's Lane, Gibraltar GX11 1AA. Our BetStorm platform has been live since 2021, though the ProgressPlay infrastructure powering it has been active and MGA-licensed since 2013 — giving us years of proven reliability and operational expertise behind every session you play.

At BetStorm Casino, we are proud to hold dual licensing from two of the most respected gambling regulators in the world: the Malta Gaming Authority (MGA/B2C/231/2012, issued 16 April 2013) and the UK Gambling Commission (account 39335). These licences are not formalities — they represent our ongoing commitment to fair play, transparent operations, financial security, and responsible gambling practices. We are also PCI DSS compliant and use eCOGRA as our approved Alternative Dispute Resolution (ADR) body.

Our Games and Platform

Here at BetStorm, we offer a library of 2,500+ games sourced from industry-leading providers including Play'n GO and NetEnt, delivered through our robust ProgressPlay platform. Our BetStorm casino brings together all the classics — slots, table games, progressive jackpots, video poker, roulette, blackjack, and a full Live Casino experience with real dealers streamed in real time.

Casino Games

Thousands of slots including modern video slots and classic titles
Progressive jackpot games with life-changing prize pools
Table games including roulette, blackjack, and video poker
A fully featured Live Casino with real-time dealer games

Sports Betting

We operate a full-scale Sportsbook at BetStorm, covering football, tennis, and major global tournaments. Our sports betting section includes a Bet Builder for custom wagers, Cash Out functionality, and a range of markets that cater to both casual fans and seasoned bettors. Our BetStorm sports betting offering is built to keep you engaged from kick-off to final whistle.

Bonuses and Promotions

At BetStorm, we believe in rewarding our players generously. New members are welcomed with a 100% match bonus up to €200 plus 50 Free Spins on Moon Princess by Play'n GO, with a minimum deposit of just €10 and a competitive 10x wagering requirement on the bonus. Our BetStorm Casino bonus code system extends far beyond the welcome offer — we regularly provide casino reload bonuses, free spin bundles (including up to 500 FS on Starburst and up to 630 FS alongside up to €1,500 in bonus funds), Mystery Box promotions running Monday to Thursday, and a Weekend Wheel of Spins every Friday to Sunday.

For sports enthusiasts, our BetStorm free bets and sports promotions include 'Bet €10 Get €40' offers, football cup cashback deals, and Wimbledon free bets — keeping the action exciting across both casino and sportsbook verticals. Please note that deposits made via Skrill or Neteller are excluded from all bonus offers.

Loyalty and Rewards

Our BetStorm online casino rewards dedication. We operate a full Rewards Programme featuring missions, achievement levels and badges, a Rewards Store where you can redeem points for free spins, deposit bonuses, and cashback, as well as leaderboards and tournament competitions. The more you play at BetStorm, the more we give back — it's a programme designed to make every session feel worthwhile.

Payments and Withdrawals

We support a wide range of deposit and withdrawal options at our BetStorm betting site, ensuring flexibility for players worldwide. Our accepted currencies include EUR, GBP, USD, CAD, NZD, JPY, and INR, as well as cryptocurrencies including BTC, ETH, and USDC. The minimum deposit starts at just €10 (or equivalent), making it easy to get started regardless of your budget.

Deposit Methods We Accept

Visa, Mastercard, Maestro, JCB, Diners Club, Discover
PayPal (UK and Ireland only)
Apple Pay, paysafecard, Trustly, MuchBetter, Payz, NETeller, Skrill
Neosurf (Ireland and Norway)
EFT by Swiffy (South Africa, Kenya, Nigeria)
Cryptocurrencies: BTC, ETH, USDC

Regarding BetStorm withdrawal time, we process non-UK withdrawals within 3 business days during the pending period, with UK accounts reviewed within approximately 1 business day. Transfer times vary by method — e-wallets such as NETeller and Instant Bank typically take around 1 day, while card transfers may take 3–7 business days. Our withdrawal limits are set at €3,000 per week and €6,000 per month, with progressive jackpot winnings paid in full. KYC verification is required at €2,000 in cumulative transactions across our network, and we encourage all players to complete verification early to avoid any delays.

Languages and Accessibility

Our BetStorm online betting platform is available in English, Japanese, Portuguese, Finnish, French, and Spanish, with customer support delivered in all of these languages. Whether you access us on desktop or mobile, our platform is fully optimised for a seamless experience on any device. Our BetStorm app experience is delivered through our mobile-optimised website, ensuring you can enjoy casino games and sports betting on the go without compromise.

Customer Support

We take pride in the quality of our support team. At BetStorm, we provide 24/7 live chat, email assistance, and a comprehensive Help Centre to ensure you always have access to help when you need it. You can reach us at customersupport@instantgamesupport.com for general queries, or complaints@instantgamesupport.com should you need to raise a formal concern. Our BetStorm UK players and international members alike benefit from the same round-the-clock availability and commitment to fast, helpful responses.

Responsible Gaming

We are committed to promoting safe and responsible gambling across our entire BetStorm online casino and sportsbook. We are registered with GAMSTOP, the UK's national self-exclusion scheme, and we provide a range of tools to help players manage their activity — including deposit limits, session reminders, and self-exclusion options. Our platform is strictly 18+, and we actively verify the age of all players before allowing them to participate in real-money gaming.

At BetStorm, we believe that gambling should always be a form of entertainment, never a financial strategy or a way to resolve personal difficulties. If you feel that your gambling is becoming problematic, we encourage you to contact our support team or reach out to independent organisations such as GamCare or BeGambleAware. Getting started is simple — just use the quick BetStorm Casino sign up process and join a platform where your safety and enjoyment come first, every single time you log in.

Content updated: July 12, 2026